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Terms and Conditions

The following Terms and Conditions apply to all bookings made. We kindly ask that you take a moment to read them prior to making a Booking.

In these Terms and Conditions the following definitions apply:

“The Agreement” is your Booking Confirmation and the Terms and Conditions; “The Company” is Loch Ness Highland Cottages;

“The Owner” is the Owner of Loch Ness Highland Cottages;

“The Booking(s)” includes accommodation and any hire equipment;

“The Guest(s)” is the person, company, organisation or other body responsible for making the Booking;


Guests may book in advance or on arrival. The cottages are subject to availability and the Company reserves the right to refuse any Booking.


You will be asked to provide a credit card (or debit card) at the time of the Booking to secure your reservation. A non-refundable 30% deposit is required. By Booking you are authorising the debiting of the card provided. Full payment is taken 30 days before arrival from the credit or debit card that was used to pay the deposit.

We accept the following methods of payment: Credit Cards: MasterCard / Visa Debit Cards: Visa / Delta and Visa / Electron.

The Guest must pay all outstanding charges on departure.

Full payment will be taken in the event of cancellation within 30 days of arrival date or on non-arrival.

A booking may be amended one time only for another suitable date as long as there is availability. There may be a change in the rate due to seasonal increases/decreases or special events.

Arrival and Departure

Guests may check-in at any time from 4 pm to 6.30pm on the day of arrival. On the day of departure checkout is 10.30am (unless a later departure time has been agreed). Late check-out after this time can be requested subject to availability for a small charge.

Parking is free of charge


Any breakages, damages and loss of earnings/bookings due to breakages or damages will be paid for by the guest or the guest’s booking agency. The owner will have the right to take payment in full.

This clause sets out the entire financial liability of the Company (including any liability for the acts or omissions of its employees, agents, consultants and subcontractors) to the Guest in respect of:

•any breach of this Agreement; and

•any representation, statement or tortious act or omission (including negligence) arising under or in connection with this Agreement.

(ii)All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this Agreement.

(iii) Nothing in this Agreement limits or excludes the liability of the Company: •for death or personal injury resulting from negligence; or

•for any damage or liability incurred by the Guest as a result of fraud or fraudulent mis- representation by the Company.

Subject to clause (ii) and clause (iii) and

the Company shall not be liable for any special, indirect, consequential or pure economic loss including but not limited to loss of profits, loss of business; depletion of goodwill and/ or similar losses.

The Company’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the perfor- mance or contemplated performance of this Agreement shall be limited to the value of the Agreement.

The Company does not accept liability for loss or damage to any object, equipment, furniture, stock or any other property brought onto the premises by the Guest or persons authorised by the Guest.

The Company will endeavour to assist Guests with storage of their equipment etc but it excludes liability for the loss or damage of those items.

Force Majeure

The Company shall not be in breach of this Agreement if it does not provide the services under this Agreement due to the following circumstances:

•Fire, lighting, explosion, riot, civil commotion, malicious damage, extreme weather conditions, storm, flood, burst pipes, earthquake, terrorism and the Lodge being damaged or destroyed.

•Postal bookings which do not reach the Company

• Breakdown of machinery, or any failure to supply the Lodge with gas, oil, electricity, water and so on, outside the control of the Company.

If any of the above occurs the Company will do its best to avoid any inconvenience to you.


The Company shall have the ability to assign, subcontract or transfer any of its rights or obligations under the Agreement as it sees fit.

Third Party Rights

None of the terms of the Agreement are intended to be enforceable by any third party nor is it intended that this Agreement will confer any right on any person pursuant to the Contracts (Rights of Third Parties) Act 1999.


No variation of this Agreement shall be valid unless it is in writing and signed by, or on be- half of, each of the parties.


Failure to exercise, or any delay in exercising, any right or remedy provided under this Agreement by law to the Company shall not constitute a waiver of that (or any other) right or remedy, nor shall it preclude or restrict any further exercise of that (or any other) right or remedy.


If any provision of the Agreement (or part of any provision) is found by a court to be in- valid, illegal or unenforceable, that provision or part-provision shall, to the extent re- quired, be deemed not to form part of this Agreement, and the validity and enforceability of the other provisions of this Agreement shall not be affected.

Right of Set Off

The Company shall have the ability to deduct any sums owed to it by the Guest against any sums it owes whether any such sum is present or future (whensoever arising), liqui- dated or unliquidated, under this Agreement or not. Any exercise by the Company of its rights under this clause shall be without prejudice to any other rights or remedies avail- able to it under this Agreement or otherwise.


The Agreement shall be governed by the laws of Scotland and shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or its subject matter or formation

Web Site Information

While all reasonable efforts have been taken to ensure the accuracy of information on this website the Company do not accept responsibility for errors or omissions and reserve the right to amend, cancel or vary any of the arrangements featured on this site without notice.

The content of our website is the copyright of the Company, and may not be copied, re- produced, published, distributed or amended for any other purpose without our prior writ- ten consent. Trademarks used on the website are the property of the respective Owners. Hyperlinks to third party websites are provided for your convenience. We cannot accept responsibility for the content or use of third party sites.

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